How refunds are calculated when a participant cancels, which items are non-refundable and what happens if an event has to be postponed.
Full refund of the registration fee, less service charges and taxes.
Half of the registration fee, less service charges and taxes.
No refund. Substitution by a colleague may be requested in writing.
Cancellation requests must be sent in writing to contact@nextmindconferences.com from the email address used at registration. The date on which we receive the request determines the refund tier shown above. Refund amounts are calculated on the registration fee only; service charges, bank fees and taxes are not refundable.
Requests received between 60 and 90 days before the event do not fall under a published tier; please contact us and we will advise you individually.
Approved refunds are returned to the original payment method within 15 working days of approval. Refunds made through third-party payment gateways are subject to the gateway’s own processing times.
Events may have to be cancelled or postponed because of circumstances beyond our control, including natural disasters, war or terrorism, fire, strikes, floods or civil disturbance. In such cases NextMind Conferences is not liable for any loss and no refund or compensation is provided; registrations are transferred to the rescheduled date or to a future edition.
The organizer reserves the right to refuse admission to any individual, group, institution or organisation without stating a reason.
For any question about this policy write to contact@nextmindconferences.com or call +1 669 324 0884.